At ESR, we love hearing from our users.
Whether you have questions about the app or ideas you'd like to see implemented, our dedicated support team is happy to help. Get in touch and we will respond within a day or two.
Contact via the ESR app
The best way to reach us is directly through the ESR app. When you send a message via the app, our Support Team is provided with important information relevant to your request (e.g. username, email, device, and app version). This means that we can spend less time hunting down details and get straight to the issue at hand.
Here's how you can contact us via the ESR app:
1. Open the ESR app
2. From the Go-Ride screen, Tap the settings icon
3. Tap "Get Support"
Contact via email
You can also reach us directly from your preferred email browser at feedback@eatsleepride.com. If you've run into an issue with the app, it's always helpful to include the following information:
- Your device make and model
- ESR app version
- ESR screenshots related to your inquiry
Contact on social media
Follow us and reach out at any time on the platforms below. Social media is our home for sharing beautiful photos, inspirational riding quotes, exciting motorcycle events, and more.
Don't forget to tag us at #ESRapp #EatSleepRIDE
We're also available on Snapchat at 'EatSleepRIDEapp'
Looking forward to hearing from you.
-Team ESR