From time to time you may observe a crash on your device. First of all, we are sorry for the crash. Know that we're working hard to investigate and resolve every crash.

In iOS7, we're seeing more crashes than normal. There are so many environmental reasons for a crash it can be hard to know what went wrong. By sharing the crash log with us, you can help contribute to not only fixing the issue but contributing to the community. And we will also send you sexy vynil decals :)

To share a crash log, just follow these steps:

1.)   Sync with iTunes

Crash logs are transferred to iTunes whenever you sync your device. Plug in your device, and launch iTunes to complete the sync. That's it.

2.)   Get the Crash Log

Mac Users:

  1. Open Finder (found in the Dock)
  2. Click on the 'Go' menu at the top of your screen, and select 'Go to Folder'
  3. Type (or paste): ~/Library/Logs/CrashReporter/MobileDevice/
  4. Open the folder with the same 'name' as your device. (Note: your device name appears in iTunes on the left side, under 'Devices').
  5. Sort by Date Modified and look for the latest file named EatSleepRIDE_date_yourdevice 
  6. Attach the file(s) to your reply, let us know what your were doing when you saw the crash and send to feedback[at]EatSleepRIDE


Windows Vista/7 Users

  1. Open any Windows Explorer Window (My Computer, My Documents, etc.)
  2. Enter %appdata%, and press enter
  3. Navigate to Roaming > Apple computer > Logs > CrashReporter > Mobile Device > *Device Name*. (Note: your device name appears in iTunes on the left side, under 'Devices')
  4. Sort by Date Modified and look for the latest file named EatSleepRIDE_date_yourdevice 
  5. Attach the file(s) to your reply, let us know what your were doing when you saw the crash and send to feedback[at]EatSleepRIDE

Windows XP Users

  1. Locate your Application Data folder. To see instructions on how to find this folder, click here: eHow: How to access the Application Data Folder
  2. Navigate to Apple computer > Logs > CrashReporter > Mobile Device > *Device Name*. (Note: your device name appears in iTunes on the left side, under 'Devices')
  3. Sort by Date Modified and look for the latest file named EatSleepRIDE_date_yourdevice 
  4. Attach the file(s) to your reply, let us know what your were doing when you saw the crash and send to feedback[at]EatSleepRIDE

Thank you! Please add your mailing address to where you'd like us to send your decals.  

The EatSleepRIDE app is the most advanced and comprehensive mobile app for motorcycle riders. Brought to you by EatSleepRIDE.com, a social magazine for motorcycle riders.